Returns & Refunds

PLEASE CHOOSE CAREFULLY AS WE DO NOT REFUND OR EXCHANGE IF YOU CHANGE YOUR MIND.

We accept refunds or exchanges in accordance with the Australian Consumer Law. This enables you to return a product that is:

• Faulty

• Significantly different to those shown or described

• Not fit for purpose

• Unsafe

Not all purchases are eligible for return. Items not eligible include:

• Prescription Medicines;

• Medications which require special storage (as storage conditions may be compromised);

• Medications which are not sealed by the manufacturer;

• Items no longer in saleable condition;

• Cosmetics and personal healthcare items; and

• Baby formula

For further information about details of product returns, please contact the MediADVICE store you placed your order with.

The shipping fee will not be refunded.